Turn Around Time
Turn around time
Thank you so much for shopping with Zaley Designs!
Handmade & custom products take a little longer to make and customize for you & your dog. Thank you so much for understanding we aren't Amazon Prime. If you have any questions about turn-around times or need something sooner, please don't hesitate to reach out!
Turn-around times vary based on the products you order.
Fabric Collars: 1-2 weeks
Engraved Collars: 1-3 weeks
**because we have to have the buckle engraved it can extend the processing time**
Apparel: Varies- typically 1-2 weeks or less
TITAN Collars: 1-2 business days
Tracking numbers will be emailed to you for every package when shipped.
- Packages usually take 3-6 business days to deliver. (Busy shipping seasons can extend this timeline)
- We are not responsible for incorrect delivery addresses after item is shipped.
- Free shipping selections will ship First Class, regardless of what the customer has chosen.
- We are not responsible for stolen or lost packages. Please call the USPS customer service number and file a claim.
If you have any questions please don't hesitate to reach out!